Refund conditions change for walk-up tickets

Your booking may contain one or more walk-up tickets (Anytime, Off-Peak, Super Off-Peak or Travelcard) that are only refundable until 23:59 the day before the tickets are valid for travel. They are non-refundable on or after the day the tickets become valid for travel.

Close

Our Fees

Unlike others we don't charge any fees!

Unlike other train ticket companies we draw the line at fees. That's why we don't charge any! No booking or service fees, no card fees, nothing!

 

Delivery Fees

It's not very often that we post tickets these days. Not with our redspottedhanky app, etickets and the fact that you can collect your tickets free of charge at the station. If though, none of these float your boat, we can of course post your tickets to you.

£1 - Royal Mail First Class

£10 - Next Day Special Delivery (we'd suggest using an eticket, it doesn't cost anything extra!)