Refund conditions change for walk-up tickets

Your booking may contain one or more walk-up tickets (Anytime, Off-Peak, Super Off-Peak or Travelcard) that are only refundable until 23:59 the day before the tickets are valid for travel. They are non-refundable on or after the day the tickets become valid for travel.

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Travelling with cycles

Check here for some of our frequently asked questions about travelling with cycles

What about tricycles, cycle trailers or double deck cycles?

Please contact the Train Operating Company that you are travelling with directly to enquire if they can be accommodated, find out more by contacting the Train Operators direct.

 

Can I travel with a cycle trailer?

Please contact the Train Company you are travelling with directly to check their Terms and Conditions as these vary between operators and are dependent on the rolling stock for your journey. Details of how to contact the train operators can be accessed by clicking on the link. Excess allowance charges can be purchased at the time of booking your tickets and or cycle reservations.